Privacy Policy

Last updated: July 2026

This policy explains what information is collected when you book a call or make an enquiry through this website, and how it is used. It is written in plain English because that is what the law requires and what you deserve.

Who is responsible for your data

Eva Petrakova, trading as Local Business Systems.
Email: [email protected]

What is collected

When you book a call, the following information is collected:

Full name, business name, phone number, and email address. This is collected via the booking form on this website.

Why it is collected

To conduct the call you have booked, to send you a confirmation and reminder, and to follow up afterwards if relevant. Nothing else.

The legal basis for processing this data is legitimate interest — specifically, to carry out the service you have requested — and where applicable, your consent given at the point of booking.

How long it is kept

Your contact details are kept for as long as there is a live or potential business relationship. If no engagement follows the initial call, your details are deleted within 12 months. You can request deletion at any time.

Who it is shared with

Your data is not sold or passed to third parties for marketing. It is processed by a third-party CRM and booking platform, which acts as a data processor under a data processing agreement. That platform stores data on servers within GDPR-compliant regions.

Your rights

Under UK GDPR you have the right to access the data held about you, correct it, request deletion, and object to processing. To exercise any of these rights, email [email protected]. Requests will be responded to within 30 days.

If you are not satisfied with how your data has been handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

This website does not use tracking cookies. The booking widget may set functional cookies necessary for the calendar to operate. No analytics or advertising cookies are used.

Changes to this policy

If this policy changes materially, the date at the top of this page will be updated. Continued use of this website constitutes acceptance of any changes.

Questions

Any questions about this policy: [email protected]